Shipping Policy
Operated by: FR Wellness LLC
At Furaousa.com, we’re committed to getting your order to you as quickly and smoothly as possible. Below is a summary of how we handle order processing and shipping.
If you have any questions, please feel free to email us at info@furaousa.com — we’re here to help.
1. Processing Time
Most orders are processed within 1–3 business days after your payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day.
Certain items may require additional handling time, which will be noted on the product page if applicable.
2. Shipping Time
Once processed, your order will be shipped using a standard delivery method. Please allow 3–10 business days for delivery, depending on your location and shipping volume in your area.
During busy seasons, holidays, or unforeseen carrier delays, shipping times may be longer than usual. We appreciate your patience and understanding.
3. Shipping Coverage
We currently ship within the United States only. At this time, we do not offer international shipping.
4. Shipping Carriers
We partner with trusted carriers such as USPS, UPS, and FedEx to deliver your order. The specific carrier used will depend on your delivery address and package size.
5. Shipping Fees
Shipping costs are calculated at checkout based on your delivery address and the weight of your order. We may occasionally offer free shipping promotions — keep an eye out!
6. Tracking Your Order
As soon as your order ships, you’ll receive an email with a tracking number and a link to follow your shipment. If you haven’t received tracking information within 3 business days after placing your order, please reach out to us.
7. Address Accuracy
Please make sure your shipping address is complete and accurate when placing your order. We are not responsible for delays or delivery issues caused by incorrect addresses. If you notice an error, contact us as soon as possible — we’ll do our best to help if your order hasn’t shipped yet.
8. Lost or Delayed Packages
If your package appears delayed or marked as delivered but hasn’t arrived, please notify us within 7 days. We’ll assist you in investigating the issue and, if needed, help file a claim with the shipping carrier.
9. Need Help?
If you have any questions about your shipment or need assistance, please contact:
FR Wellness LLC
Email: info@furaousa.com